Shipping policy

Pola Unique makes worldwide shipments. Orders placed in Spain (Balearic and Canary Islands, Ceuta and Melilla included) are FREE. Shipments within the European Union cost 10 euros and 15 euros for international shipments. To know the shipment’s cost you only have to add your shipping address at the end of the purchase process and we will calculate it according to the country.

At the end of your purchase you will receive a confirmation email with your order number and shipping details. In case of having provided wrong information during the purchase process contact us immediately at info@polaunique.com.

The orders will be shipped the following working day after the order is placed and the payment is accepted.

Once your order has been shipped you will receive a shipping confirmation email with your tracking number.

The estimated delivery time is from 3 to 5 working days in Spain, 3 to 7 for the rest of European Union and 5 to 10 working days for anywhere else.

The orders placed during the weekend will be dispatched the following working day.

Pola Unique cannot be held responsible for any delay or loss during the delivery process.